Frequently Asked Questions
Everything you need to know about your beauty journey with Possible.
Are your products cruelty-free and vegan?
Yes, all Possible products are 100% cruelty-free and vegan. We never test on animals and ensure all ingredients are ethically sourced and plant-based.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, even if the product has been opened.
Are these products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and designed with sensitive skin in mind, excluding harsh chemicals, synthetic fragrances, and parabens.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer subscription services?
Yes! You can choose to subscribe to your favorite products and save 15% on every order. You can customize your delivery frequency or cancel at any time.